Why we don't offer Pre-Orders.
At 311Collectibles we strive to provide an honest, trustworthy and customer-focused experience for all collectibles enthusiasts. Unlike some others in the market, we do not offer pre-orders. Here are a few reasons why we made this choice and how it benefits our customers.
1. Uncertainty in Delivery Dates
In today’s market, certainty about delivery dates has become a challenge. Deliveries of collectibles are often less predictable than they used to be. Sometimes we receive items earlier than expected, but more often there is a delay. Because we are dependent on external suppliers, we simply cannot guarantee when a specific product will arrive. We do not find this uncertainty to be in line with the transparent and customer-friendly service we want to offer.
2. Flexibility in Collections through Purchasing
At 311Collectibles we buy unique collections, which means that a large part of our items are margin goods. Many of our hard to find items come from this collection buying. This flexibility allows us to always offer surprising, unique pieces that you will not easily find at other sellers. Because we are dependent on what comes our way, it is difficult to promise specific products in advance.
3. Everything Direct from Stock: No Dropshipping, No Hassle
With us, you only order what we actually have in stock. Everything is shipped directly from our warehouse, so you can be sure that your purchase will arrive quickly without the intervention of dropshipping or long waiting times. No pre-orders also means no uncertainty with us—you will receive your items quickly, reliably and directly from our own inventory.
4. Suggestions are always welcome!
Although we do not offer pre-orders, we are always open to suggestions from our customers. If you are looking for a specific item, please let us know. We will gladly take your suggestions into consideration and who knows, a unique opportunity may arise to offer that special piece!
Finally Our priority at 311Collectibles is to provide our customers with a reliable, surprising and fun shopping experience. We hope that this approach, without pre-orders, shows that we value quality and customer satisfaction above all else. We thank you for your trust and look forward to continuing to surprise you with unique collectibles!